What Cities Do and How They Deliver Services
This module explains the range of services municipalities provide and the different ways those services can be delivered. Learners will understand what cities are responsible for, how they decide to provide services, and why some services are handled in house while others are contracted.
Learning Objectives
By the end of this module, learners should be able to:
- Identify common services provided by cities.
- Understand how municipalities decide whether to deliver a service directly or contract it out.
- Recognize the purpose of a comprehensive plan.
- Describe why some services are essential even when they are not profitable.
- Explain how cities evaluate services over time.